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Services

Not every IT brief needs the same solution.

Custom development. Takeover and further development of an existing system. Specialist expertise. Or an analysis that provides a solid basis for decision-making. We tailor the combination to your situation.

Across services

  • AI and automation
  • Legacy application modernisation
  • Systems integration
  • Optimisation
  • Monitoring & observability
Turnkey delivery

Custom development and application modernisation

We build new systems and move existing ones forward where the current solution is no longer enough. Changes are delivered step by step to ensure long-term maintainability and operational continuity.

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What exactly we deliver

  • Analysis and target architecture before the first change in code, including options and their impacts.
  • Gradual change of an existing application or part of it.
  • Automation of processes and data flows where manual work makes no sense.
  • Integration with the existing enterprise architecture.
  • Testing, handover and documentation.

What you keep

Source code, analysis and operational documentation, acceptance protocols and a defined handover procedure.

When to call us

If your brief has to pass internal approval and a security review, and you need a supplier who guarantees the result in writing.

Long-term operations

Operations, support and development

We take over applications that are already running - including ones we didn’t build. We set up support, monitoring and further development so you see not only when something breaks, but also where the system has room to improve.

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What exactly we deliver

  • Managed transition from the previous supplier.
  • Defined service levels and an escalation path.
  • Monitoring of availability, performance and key events.
  • Ongoing optimisation of performance, stability and operating costs.
  • Continuous development alongside operations, with smaller improvements delivered regularly and larger changes handled as separate project phases.
  • Handover plan if the cooperation ends.

What you keep

Operational documentation, incident and change records, SLA reporting and an up-to-date exit plan.

When to call us

When a supplier is leaving, documentation is missing, or operations do not yet have defined maintenance windows and responsibilities.

When a specific skill is missing

Project augmentation

We bring in an experienced specialist exactly where your project needs one. The scope and engagement model are tailored to your specific needs.

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What exactly we deliver

  • Roles: architect, analyst, security specialist, developer, QA, project manager.
  • We provide a profile including relevant references, experience, and the scope in which the specialist can contribute.
  • The expert joins your project environment in a role and scope defined in advance.
  • The option to gradually transition the entire area into a turnkey delivery model.

What you keep

Work completed in your systems, including documentation and knowledge-transfer records.

When to call us

When you have a project and internal ownership in place, but lack specific expertise and do not want to build it in-house for one project.

Before the decision

ICT analysis and consulting

We assess the current state and help you decide what to keep, improve, automate or replace. The result is a clear foundation for the next steps.

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What exactly we deliver

  • Analysis of the current state including technical debt, bottlenecks and risks.
  • Roadmap for further development - what to keep, adjust, rewrite or replace, and in what order.
  • Opportunities to automate and optimise processes, integrations and architecture.
  • Solution options with an estimate of effort, impacts and risks.
  • Decision-ready documentation suitable for internal approval processes.

What you keep

An analysis document with options, risks and a recommendation, usable as an annex to an investment proposal.

When to call us

When you are deciding what to do next with an older application, where to automate, what to optimise, or whether it makes more sense to take the system over, rewrite it or replace it.

In every type of engagement

AI development and integration

We use AI where it brings measurable value - in applications, in development and in decision-making. With data under control, traceable outputs and in line with the AI Act.

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What exactly we deliver

  • AI features in your applications: assistants and chatbots, document search, automation of routine steps.
  • AI-assisted development: faster delivery, test generation and legacy code modernisation under senior developer oversight.
  • Advisory: where AI pays off and where it doesn’t, risks, security and AI Act readiness.
  • Custom AI models: data preparation, model fine-tuning using your content, and deployment in your own environment.

What you keep

A working solution with documentation, described data provenance and the rules AI decisions follow.

When to call us

When you want to use AI in production but cannot allow data to leave your control or rely on non-transparent outputs.

Solution from practicePackaging data & PPWRAn application that connects product and packaging data, handles regular reporting and prepares you for PPWR requirements.See the solution

Commercial models

How we set up contracts and pricing.

The engagement model depends on how clearly the scope is defined, how responsibilities are divided and how likely requirements are to change. Specific scope and pricing are confirmed in the proposal.

Fixed scope and price

The brief is described and stable. Price and deadline are fixed; changes go through change management.

Suitable for: clearly defined deliverables and project phases

Time & material with estimate

Work done is billed against an agreed estimate and cap. You steer priorities as you go.

Suitable for: development where priorities change

Dedicated team

A stable team with fixed monthly capacity, planned by quarter. Context stays within the team.

Suitable for: long-term product development

SLA-based operations

A flat fee for availability and response times; extraordinary interventions billed separately.

Suitable for: applications in production

Frequently asked questions

Questions procurement and security teams typically ask.

Short answers to questions that typically come up before starting - written so they can be forwarded internally without rewriting.

Will you take over an application someone else wrote?

Yes, that is one of our most common starting points. We begin with an inventory: what exists in terms of source code, documentation, access and dependencies, and what will need to be added. The result is a description of risks and takeover scope before we sign up for operations.

How do you handle our department's security requirements?

We include security requirements from the analysis and solution design onwards. Before delivery starts, we clarify the required standards, how access and data are handled, the documentation and the evidence you need for your internal security review.

Do you work with data that must not leave our environment?

Yes, if the agreed delivery model allows it. We can work in the client's environment and respect restrictions on access, storage and data transfer. The specific setup is always set according to the project's security requirements.

What happens when the cooperation ends?

Handover is not something we leave until the end of a project. We keep documentation, decision records and operational materials up to date so the solution can be handed over to your team or another supplier. The specific handover scope is agreed when setting up the cooperation.

Who is our contact and how are escalations handled?

Every project has a designated person responsible for its delivery. The escalation path is part of setting up the cooperation; if a situation requires a decision beyond the project, it leads directly to TRIXIT management.

Can you show how decisions were made in the project?

Yes. For important decisions we record the context, the options considered and the reason for the choice. The extent of documentation matches the project type and the client's requirements, so decisions can be traced and explained later.

Describe your brief. You'll hear from the person who decides on scope.

You don't need to know what the solution should look like. It's enough to know the problem you want to solve. We'll figure out the rest together.

Describe your brief